A New Stressor

I tend to be amused when I run into something that causes me stress because I like to think – foolishly – that I’ve learned to manage stress and even avoid it by dealing with the underlying source of the stress. Last week I was in a meeting for 3-1/2 days. More workshop than meeting. […]

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Review: The Abilene Paradox

The Abilene Paradox by Jerry Harvey is not a new book, written in 1988. It’s part of some reading I’m doing for a project. The book is about management and is a series of stories/essays.  It’s not a book I’d recommend to a first time or first level manager, but for all that it had […]

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Review: The Phoenix Project

Back in April Steve Jones mentioned reading a review of The Phoenix Project by mutual friend Thomas LaRock. It’s a book about IT written as a story that covers the trials and mishaps that all of us will identify with – corrupted data, SAN failure, too many projects, unrealistic demands, etc. The goal is to […]

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Status Reports

I like a good status report. It may contain a few sentences or a page full of data and gauges, but done well it quickly and crisply tells the story of where we’re at on a project or task – the good, the bad, and the ugly! It seems like too often status reports are […]

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Expectations-The Big Disconnect

One of the things I’ve learned from running events is to set expectations. If you’re going to provide coffee don’t run out of coffee – they expect it to be there. If you’re not going to provide coffee, that’s ok, as long as you let your attendees know. The thing about expectations that is hard […]

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