Status Reports

I like a good status report. It may contain a few sentences or a page full of data and gauges, but done well it quickly and crisply tells the story of where we’re at on a project or task – the good, the bad, and the ugly! It seems like too often status reports are […]

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Expectations-The Big Disconnect

One of the things I’ve learned from running events is to set expectations. If you’re going to provide coffee don’t run out of coffee – they expect it to be there. If you’re not going to provide coffee, that’s ok, as long as you let your attendees know. The thing about expectations that is hard […]

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