Last weekend I needed to go to Home Depot to get a five gallon bucket and a lid so we could store some rice we had purchased at Costco in bulk. The bucket was $3, and the lids were next to it for $2. We already have one of these setups at home for flour […]Read more "Review: Gamma Seal Lids"
I wrote the editorial about great service after noticing a couple small but interesting customer service experiences during two trips. I’ve continued to think about it since writing it. It’s an obvious win, but not an easy win, or even obvious on how do achieve the win. How we figure that out? Maybe not complete, […]Read more "SSC Editorial – Great Service"
Over the past couple years our local library system has been under financial pressure, resulting in some changes, and maybe not all of them bad, but still frustrating. Hoping those of you reading today might offer some insight into your local library policies so I can decide whether to dig deeper or just live with […]Read more "Local Library Policies"