Publicizing Mistakes

I was reading Our Journey to Cloud Cadence, Lessons Learned at Microsoft Developer Division  and saw this bit on transparency: “No incident is done until we have captured and communicated the learning from it. We use the “5 Whys” to capture the multiple perspectives on what can be done better next time. If we have an outage […]

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Meetings In Glass Houses

If you’ve followed my writing for a while you’ll know I’m a fan of translucency (transparency) in most things business. Right now I’m working next to a meeting room that has glass walls – talk about transparency! It seems like a good idea, it lets in a lot of light and makes it feel more […]

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Looking Back

In July 2011 I took what felt like a big chance and a detour to lead a large and complex security upgrade for a large company. The project included replacing firewalls, re-ip’ing  hundreds of servers, implementing updates to hardening standards, updating application logging, and a lot more. A ‘lot more’ doesn’t really begin to describe […]

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Government and Transparency

I ran across this report that talks about the effectiveness of transparency requirements put in place around the Recovery Act (stimulus money). Don’t get caught up in whether you agree or disagree with the stimulus money, that’s a different discussion. My summary of lessons learned: Publishing the data didn’t quite yield an army of people […]

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The Armor of Transparency

Yesterday I blogged about hosting a daily status meetings and some of the tricks I use to make it work. One of those that is worth extra attention is the meeting notes – at the end of each meeting I send out notes (not minutes – not that formal) that include: Who attended Key metrics […]

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