Identity columns (automatically incrementing numbers) are fairly common in SQL Server, having the merit of simplicity and pretty good performance. As such they are often used as primary keys, and that’s fine too (unless you subscribe to natural keys at all costs). But, they aren’t automatically primary keys. If you want it to be the […]Read more "Identity Columns Aren’t Automatically Primary Keys"
One of the things I enjoy about work is seeing the various cultures that evolve. Some companies are rigid, some are fun, some very loosely organized, etc. It’s almost magic how it happens, and it’s rarely all done on purpose. Each manager has a style, each employee has a work rhythm, and they get combined […]Read more "Corporate Culture"
The conventional wisdom tends to hold that you should trumpet your accomplishments to your boss, though in a way that seems both graceful and humble, a hard combination to achieve at best. There’s a lot of merit to the approach, because many managers don’t know what you do on a daily basis. At a high […]Read more "Quietly Professional"
Bury My Heart at Conference Room B: The Unbeatable Impact of Truly Committed Managers by Stan Slap ($15 @ Amazon) is about finding a way to mesh your personal values with the values of the business, and how showing your values to your team and encouraging them to live and work to their values can […]Read more "Book Review: Bury My Heart at Conference Room B"
I wrote the editorial about great service after noticing a couple small but interesting customer service experiences during two trips. I’ve continued to think about it since writing it. It’s an obvious win, but not an easy win, or even obvious on how do achieve the win. How we figure that out? Maybe not complete, […]Read more "SSC Editorial – Great Service"
There are a lot of times when the decision matters less than who makes it. A common if simplified example is a code review; whoever ‘wins’ the review gets to feel some ownership, and all too often the win is style rather than substance. I see it in managers a lot, they want to do […]Read more "Default to Yes"
Maybe I need a better name for it, but I’m describing the pain that happens when you’re getting ready for vacation and returning from one. I bet most of you have gone through it, and it’s easy to get to the point where going on vacation seems like more trouble than it’s worth! The upfront […]Read more "The Vacation Backlash"
I’ve had variations of this conversation a couple of times lately and thought it was worth writing down some thoughts. The essence of the problem is that people are often frustrated that an early decision ‘boxes them in’. Absolutely it does, and that’s why it’s important to figure out which decisions to make early, because […]Read more "Making Choices Narrows Your Remaining Options"
I think all managers are told they must delegate to succeed and/or survive. Seems obvious, a manager can’t do it all, nor should they. So why don’t more managers delegate successfully? The first reason is that often they were promoted from within the team they manage, and doing stuff is their comfort zone, plus they […]Read more "Delegating"
A friend is moving into a leadership role for the first time and we talked some about making that transition. Here’s a guy with tons of skills and life experience, taking on a new challenge and totally out of his comfort zone, what advice to offer? Here’s my try at it. There are a lot […]Read more "Thoughts on Leadership"